Sfera is the new digital platform developed by OMET to monitor all connected machines in real time to analyze related data and help customers make better operational decisions.
But Sfera is more than just a digital platform. It is a pioneering vision for the industrial future, where AI and IoT come together to create unprecedented machine management.
With this innovative proposition, OMET puts a powerful tool in the hands of its customers to meet the challenges of Industry 4.0.
The machine becomes the virtual touchpoint between the Customer’s team and OMET, which, thanks to its know-how and expertise can help customers to meet their needs.
The raw data generated by the machines are transformed into valuable insights useful at every level of control, from the operational level to the top decision maker.
Sfera will be the key for optimizing the production process and maximizing the productivity.
SFERA at a glance
Gaia is the new OMET GPT-based Virtual Assistant that uses Artificial Intelligence. She will be able to answer any questions posed by customers on topics related exclusively to OMET machines.
The AI is instructed in all information useful to printers and maintainers.
Compared to common chatbots, however, Gaia doesn’t work with pre-programmed Q&A systems but leverage the power of ChatGPT’s AI to build conversations by leveraging the database of information it holds.
Nova app is managed directly by OMET Technical Assistance, allowing the OMET operator to step into the customer’s virtual reality and remotely guide technicians through operations with the maximum accuracy in handling the problem.
What sets it apart from all other apps is the ability to translate simultaneously into 64 languages and the simplicity of interaction with the customer. To use the new app, an initial download registration is required, which allows OMET to immediately recognise the source of the call and identify the customer and their machines.
The technician will be able to operate and guide local staff with the highest safety, thanks to various tools capable of recognising the context, including potential risks (for example hot parts) and machine operating mechanisms.
The Nova app can be downloaded from online stores (both Android and iOS), by entering OMET Nova as a search word, and all you need to use it is a smartphone or a tablet. It is also included in sales contracts and applicable to any OMET machine.
In addition to integrating data analysis tools, the Sfera monitoring platform leverages artificial intelligence, Machine Learning, and Anomaly Detection algorithms. The goal is to gain advanced insights from the collected data and predict possible future problems or trends. This data, together with OMET’s expertise, can become a useful tool for entrepreneurs to make them aware of their activities by optimizing their machinery.